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Build Resiliency: How to Bounce Back (Sometimes Even Stronger)

“A smooth sea never made a skillful sailor.”   Years ago, I was a new executive director for a financially…

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I Can’t See What You Are Saying: Why Culture Is So Powerful and How to Shape It

Culture is to people what water is to fish. It is everywhere, it is necessary, we use it to propel…

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Four Reasons Why We Can’t All Get Along And What To Do About Them

As a facilitator, I occasionally need to address problem behaviors in group settings. Sometimes this is very demonstrative. I’ve had…

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The Conflict You Want – And How to Get It

Would you like to radically transform your experience with conflict at work? (Or even at home?) Here is the single…

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Resolve Conflict in Four Steps

Resolving Conflict Really IS This Simple! Most of my life I’ve had no idea how to resolve conflict. When I…

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When We Make Conflict Worse Than It Needs To Be

Today, someone posted a snarky comment in response to an article I wrote and published. The comment was from someone…

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It Ain’t About Chemistry: The Primary Sources of Conflict

Why all Workplace Conflict isn’t the Same When it comes to conflict in the workplace, the most common interpretation I…

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The Christmas Gift We All Need

Getting in the “holiday spirit” is not something that feels natural to me. I don’t tend to notice the holidays…

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How I’m Creating a “Wonderful Day”

I began this morning in a funky mood. I felt awash in a soupy mix of toxic emotions. At first,…

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