Organizational Growth & Performance
Bad Business Math: Why Smart Businesses Lose So Much Money (Hidden Costs)
Ever notice how more and more businesses are tacking on a 3% credit card surcharge? (hidden costs) I hate it….
Why Effective Servant Leadership Is Not Soft
Servant leadership is often misunderstood. Especially by people who talk the most about it. It’s frequently described in such fluffy,…
What to Do Before Disaster Strikes: A Risk Mitigation Plan for Business Owners
Every year, a few of my clients experience some kind of life-altering event. Health issues, deaths, divorces, cyber attacks, conflicts,…
When Principled Leadership Fails: 7 Ways Values Can Become Excuses
When Values Become Excuses: A Guide For Principled Leadership “Most of the evil in this world is done by people…
4 Hidden Trauma Responses That Sabotage Business Growth
Success guarding: Because my readers love hearing about my pain… If you’ve been following along, you know I had shoulder…
Double Your Profits—Without Adding a Single Client
Imagine dragging a garden hose around the house and across your yard. You are trying to water a spot you…
Don’t Wait for Crisis: Build Crisis Leadership Before You’re Tested
When thinking about crisis leadership, many leaders imagine they’ll rise to the occasion. But you don’t rise. You revert. To…
Leadership Recovery: Why Intensity Without Recovery Is Self-Sabotage
Leadership recovery begins with recognizing limits: “I work 100 hours a week,” he said proudly. I respect work ethic. But…
Why Your Strategic Plan Will Fail (Unless You Fix This First)
Strategic planning without planning strategically for your staffing is an exercise in futility. Strategic staffing is a critical component that…
Scaling Up: Why Growth Is a Choice and a Discipline
I was in a conversation recently, describing how many of my clients scale every year. Some double—$20M to $40M. Others…